Privacy Policy & Terms of Service

Privacy Policy

1. Introduction

ChisokuLab Pvt Ltd ("ChisokuLab", "we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect when you visit our website or engage with our services, how we use it, and your rights regarding that data.

ChisokuLab is registered in India and provides AI governance consulting and AI solution development services to clients globally, including in the European Union and United Kingdom.

2. Information We Collect

We collect the following types of information:

Information you provide directly:

• Name, email address, company name, and job title when you book a discovery call or submit a contact form
• Email address when you sign up for our insights newsletter
• Information included in messages you send us

Information collected automatically:

• Browser type and version
• Pages visited and time spent on each page
• Referring URL (how you found us)
• Device type and screen resolution
• IP address (anonymized where possible)

Information we do NOT collect:

• We do not collect sensitive personal data such as financial information, health data, or government identifiers through this website
• We do not use AI to profile visitors or make automated decisions about individuals

3. How We Use Your Information

• To respond to your inquiry or schedule a discovery call
• To send you resources you have requested (checklists, templates)
• To send our insights newsletter (only if you have subscribed)
• To improve our website, content, and services
• To understand how visitors use our site (via anonymized analytics)

We will never sell, rent, or trade your personal data to third parties.

4. Cookies

Our website uses the following types of cookies:

Essential cookies:

Required for the website to function. These include cookies that remember your cookie consent preference. You cannot opt out of essential cookies.

Analytics cookies:

Help us understand how visitors use our site. These are only loaded if you explicitly consent via our cookie banner. We use Plausible Analytics, which is privacy-friendly and does not use cookies for tracking individual visitors.

You can manage cookies in your browser settings at any time. Disabling essential cookies may affect site functionality.

5. Data Storage & Security

Your data is stored securely using industry-standard encryption (TLS 1.2+). Our website is hosted on Vercel's infrastructure. We retain your personal data only as long as necessary for the purpose it was collected, or as required by law.

6. Your Rights

If you are located in the European Union, United Kingdom, or any jurisdiction with data protection laws, you have the following rights regarding your personal data:

• Right of access — You can request a copy of the personal data we hold about you
• Right to rectification — You can ask us to correct inaccurate or incomplete data
• Right to erasure — You can ask us to delete your personal data ("right to be forgotten")
• Right to data portability — You can request your data in a structured, machine-readable format
• Right to object — You can object to processing of your data for certain purposes
• Right to restrict processing — You can ask us to limit how we use your data

To exercise any of these rights, contact us at: privacy@chisokulab.com. We will respond to your request within 30 days.

7. Third-Party Services

We use the following third-party services that may process your data according to their own privacy policies:

• Calendly (calendly.com) — for scheduling discovery calls
• Vercel (vercel.com) — for website hosting
• Plausible (plausible.io) — for website analytics
• Zoho Mail (zoho.com) — for email communications

We encourage you to review the privacy policies of these services directly.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

9. Contact Us

For privacy-related questions or to exercise your data rights:

Email: privacy@chisokulab.com

Website: chisokulab.com/contact